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Ethics Channel

Your valuable report is the cornerstone of ethical management.
As part of our commitment to corporate social responsibility and a culture of integrity,
KyungDong accepts reports of unethical conduct or corruption involving its executives and employees.
All reports received are handled in accordance with the Company’s Code of Ethics guidelines.
Reportable
Misconduct
Reporting
Methods
Whistleblower
Protection Principles

Reportable Misconduct

Reporting unethical conduct or
corruption involving employees
for ethical management

For customer complaints, after-sales service (A/S) requests, or similar inquiries, please contact the Navien House Customer Center.
  • Fraud / Misconduct
    Examples include embezzlement or misappropriation of company funds, manipulation of performance results, false reporting, leakage of trade secrets or confidential information, obtaining improper benefits by abusing one’s position or duties, and abuse of authority.
  • Business Partners
    Unfair practices such as accepting money, gifts, entertainment, or hospitality, providing preferential treatment, misconduct in supplier selection, lack of transparency, and human rights violations.
  • Conflict of Interest
    Transactions with related parties, lending or borrowing money among employees, stock trading using insider information, secondary employment or side jobs, equity investments, and similar activities.
  • Violation of Laws and Regulations
    Non-compliance with environmental, safety, or quality laws and regulations, leakage of customer information, improper solicitation, and similar violations.
  • Others
    Any other conduct that violates ethical management principles.

Reporting Methods

Reports can be submitted
online, by phone, or by mail.

Please Note When Submitting a Report
  • Reports can be submitted through various channels, including online reporting, mail, and telephone.
  • Please prepare your report based on facts and in accordance with the six W’s and one H.
  • Please refrain from submitting reports intended for defamation or related to personal privacy.
  • Anonymous reports that are unclear or difficult to verify may be closed without separate notice.
  • Please note that reports concerning after-sales service (A/S) requests, customer service complaints, or supplier complaints will be forwarded to the relevant department without separate notice.

Whistleblower Protection Principles

Ensuring Strict Confidentiality
of Whistleblower Identity

We apply whistleblower protection principles to prevent the identity of a whistleblower from being disclosed and to ensure strict confidentiality. Any retaliation against a whistleblower, including discrimination or other adverse treatment, may result in disciplinary action under the Company’s applicable regulations.
  1. The whistleblower’s identity and the contents of the report are kept strictly confidential.
  2. No disadvantage in status or working conditions will be imposed for making a report.
  3. If a whistleblower experiences discrimination or retaliation, they may immediately notify the auditor and request necessary measures.
  4. Witnesses and persons providing materials during an investigation may also be protected under the whistleblower protection principles.
  5. Executives or employees who participated in or were involved in unethical conduct may receive a reduced penalty or be exempted from punishment if they acknowledge their wrongdoing and voluntarily report it.